Login password issues

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roymck
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Login password issues

Post by roymck » Sun Oct 21, 2018 8:04 pm

Renewed my membership but online shop did not recognise my password . So clicked forgot password and got sent a new password and renewed membership .
Then went to change my password back to my normal password but cannot do it.
In account settings it says,
The new password you entered is the same as your current password . Then next line down .
The current password you entered in incorrect . Even though it’s the new password I got sent .

Any thoughts . Roy



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philhoward
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Login password issues

Post by philhoward » Sun Oct 21, 2018 8:30 pm

Drop Andy and Ann an email (merchandise@rssoc.co.uk) - they should be able to sort for you.


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Old and Slow
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Login password issues

Post by Old and Slow » Sun Oct 21, 2018 8:47 pm

I think I had this problem a while back. It is because the shopping bit and the Forum use different log-in details. I'd guess you've changed your Forum log-in details, but still have the original log-in for shopping, so all you need to do is remember what your other log-in details are. At least I think that's what I had to do! :shock:


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